Care Expert — Remote Health Experience Architect

Alan is hiring a Care Expert in France to transform member requests into delightful experiences. You will guide members with meaningful solutions, provide timely responses, and share crystal-clear information across email, chat, and phone.

In this role, you will master the French healthcare system and support Alan's B2B partners who chose Alan as their corporate health insurance provider. Remote-friendly, with a strong collaborative culture and opportunities to lead care projects.