Care Experience Architect

Alan is hiring across France and beyond to build a new standard in prevention insurance. As a Care Expert, you will transform member requests into delightful experiences, becoming their trusted guide by providing meaningful solutions, swift responses, and clear information.

You will master the French healthcare system and support B2B partners, working with a blend of member support and care projects, across email, chat, and phone. The role emphasizes empathy, initiative, and collaboration.