Business Support Expert (Training Platform Management)

Chez Roche, vous pouvez être vous-même et être apprécié pour les qualités uniques que vous apportez. Notre culture encourage l'expression personnelle, le dialogue ouvert et les connexions authentiques, où vous êtes valorisé, accepté et respecté pour ce que vous êtes, vous permettant de prospérer tant personnellement que professionnellement. Voici comment nous visons à prévenir, arrêter et guérir les maladies et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Rejoignez Roche, où chaque voix compte.

La position

The Global Digital Hub has been established within the Roche Services & Solutions Center. Our main purpose is to strengthen Roche's digital capabilities globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting, and Creative Design.

As a member of theGlobal Digital Hub Team, you will work to ensure fulfillment of the Global Digital Hub's long‑term outcomes and strategy, as well as excellent delivery of our various digital operations priorities. You are responsible for supporting and executing different initiatives. You work with relevant stakeholders and consult on how to develop their digital performance further and ensure they leverage the available digital tools in order to meet their overall goals.

A Business Support Expert is a technically‑qualified person who strives to achieve business goals through web presence and digital platforms by supporting stakeholders in digital projects. The Business Support Expert is responsible for consulting and partnering with Roche Divisions and/or affiliates in executing the digital strategy by delivering a full suite of objectives across the Roche online presence. The Business Support Expert is a skilled expert in all aspects of digital project management, content management, and tool development across different platforms, web, and/or social media, and is able to build out reporting metrics that support the business in continuing their growth to meet KPIs and objectives.

The Opportunity:

• Supporting key global stakeholders as well as affiliates by consulting them on how to further develop their digital performance and ensure they leverage the available digital tools to meet their overall goals

• Responsible for effective project and/or product management. May act as a Product Owner or a deputy product owner

• Understanding the business partners’ and stakeholders’ preferences and consulting, recommending and developing solutions to reach goals.

• Business Process Management: establish process governance principles, identify potential process improvements and maintain proper documentation within the scope of responsibility

• Creates presentations, internal training content, and other reusable information to disseminate across digital technology

• Provide guidance, operational support and individual consultation on best practices and advanced digital technology topics

Who you are:

• BSS/MSc degree, Desirable in Computing and IT, Communication, or Digital Marketing

  (Focus on Digital Media)

• 5+ years of digital marketing/technology experience; preferably in a global environment

  with an established track record of influencing process development in the area of one's own area

  expertise

• Excellent organization and project management skills, deadline, vendor/agency

  management, budget management.

• Analytical mindset combined with strategic thinking, with ability to balance in between

  short and long‑term goals in alignment with Business (affiliates, region, BA) and IT

  stakeholders.

Inexchange, we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes, and the chance to shape your own career.

• Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching/mentoring opportunity, buddy program, team buildings, holiday party.

• Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.

• A global, inclusive community , where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes, and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

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Qui nous sommes

Un avenir plus sain nous pousse à innover. Ensemble, plus de 100 000 employés à travers le monde sont dédiés à faire progresser la science et à garantir à chacun l'accès aux soins de santé aujourd'hui et pour les générations à venir. Nos efforts aboutissent à plus de 26 millions de personnes traitées avec nos médicaments et plus de 30 milliards de tests réalisés avec nos produits de Diagnostique. Nous nous encourageons mutuellement à explorer de nouvelles possibilités, à favoriser la créativité et à conserver nos grandes ambitions, afin de fournir des solutions de santé qui changent des vies et ont un impact mondial.

Construisons ensemble un avenir plus sain.

Roche est un employeur offrant l'équité en matière d'emploi.