Business Risk Manager (Operational Resilience)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Technology team builds the systems and experiences that keep Revolut moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking, speed, and a focus on meaningful impact to everything they do.

We're looking for an Operational Resilience Manager to oversee and enhance our ability to withstand and recover from disruptions, ensuring the continuity of critical operations and services. You'll collaborate with service owners, Compliance, Risk, and service delivery teams to ensure proper documentation and reporting related to operational resilience.

What You'll Be Doing

• Partnering with departments and functions to assess and build resilient operations
• Designing, implementing, and testing contingency plans, including business continuity plans, crisis management procedures, and scenario playbooks
• Providing oversight on group testing programmes, designing complex failure scenarios, and designing dashboards and indicators
• Supporting executives during crisis events to protect our customers and the company
• Conducting lessons‑learned activities following major events to continually improve our procedures
• Working closely with our Product and Data teams to build a world‑class resiliency function
• Using data and quantitative analysis to understand our business operations and implement resilience strategies
• Providing regular reports to senior management on the status of business continuity initiatives and recommended improvements
• Monitoring emerging risks and industry trends, adapting resilience strategies to evolving threats and business needs
• Ensuring compliance with EU and French regulations

What You'll Need

• A bachelor’s degree in business administration, risk management, or related field
• 4+ years of experience in operational resilience, risk management, or business continuity within the financial industry
• Experience implementing regulatory frameworks for operational resilience, including Digital Operational Resilience Act (DORA) and FCA PS21/3
• A solid understanding of regulatory requirements, industry standards, and best practices related to operational resilience and continuity planning
• Excellent analytical, problem‑solving, and decision‑making skills
• Impeccable communication and stakeholder management skills
• Proficiency in relevant tools and technologies used for risk assessment, resilience, and continuity planning

Nice to have

• Basic SQL skills
• An accreditation from the Business Continuity Institute
• Experience using G‑Suite and Google Cloud platforms