Business Manager (f/m/d)

Being part of HSBC in France you’ll help evolve and grow our business. This position is based within the Global Payments solutions (GPS) team. Within the HSBC Group, the GPS department is a global business line and a priority in the development of relationships with companies and financial institutions. The activity of the GPS department is focused on the management of the flows of our corporate and institutional clients. Its field of expertise extends from the centralization of flows to their automation and security at the local, regional and global levels. GPS has dedicated teams on products, sales, customer service.

Responsibilities

You will operate on a wide range of tasks and actions, which include, among others, forecast, planning, workforce management (including service providers and Third Parties) or budget management.

• Support the EXCO GPS in the implementation of the strategy.
• Manage internal and external events.
• Manage the planning and annual approvals of FTEs (including onshore, offshore, interim, request for consultants, etc.) and manage the budget.
• Manage direct and indirect costs.
• Manage the budgets for the use of consultants (invoicing, approvals, MI reports, monthly follow‑up of required certifications).
• Supervise and manage all referencing activities of service providers (internal and external) ensuring compliance with HSBC Group policies and procedures.
• Oversee the Business Continuity Plan and its update.
• Be proactive in documenting, simplifying and, where possible, automating certain processes, and contribute to the improvement of our internal controls.
• Manage documentation (record management) to ensure that the actions implemented comply with HSBC's policies and processes.
• Assist senior management on ad‑hoc tasks such as the consolidation of Executive Papers or various cross‑function/business coordination missions, including administrative tasks.
• Monitor the completion of mandatory training, annual evaluations, definition of objectives and regularly produce the associated monitoring tables.
• Provide support for the GPS CE strategy and its associated approach as required, ensuring timely input and alignment with agreed priorities.

Qualifications

• University degree (business, management, finance, business school, or equivalent) with a background in business administration.
• Excellent interpersonal and communication skills, in French and English.
• Computer skills on Word, PowerPoint, Excel, Power PDF, ease of use of new systems and software.
• Ability to reprioritize in a very short period of time by demonstrating patience and adaptability.
• Understanding of relevant administrative systems and processes (procurement, expenses, travel).
• Excellent skills in stakeholder management, at any level of the organization.
• Ability to understand the complex processes of a multinational banking organization.

Benefits

HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure and the overall Group.

We offer a comprehensive and competitive package of benefits covering healthcare, life assurance, pension and family friendly leaves, as well as many other benefits to support your wellbeing.

• We'll help you progress your career, including access to development programmes, through HSBC University and our Degreed platform.
• You can work your way and will have a say in when, where and how you and your team flexibly work together.
• Our benefits will give you financial security, and can include company savings plan (PEE), savings plan for collective retirement, mutual insurance for you and your family, loyalty bonus, a Time Savings Account to monetize untaken off days (CET).
• A Work Council which offers ticketing, travel, sports, legal aid, Christmas vouchers, Summer break vouchers.
• Our family‑focused benefits can help you to support your loved ones and include family events days off (wedding, civil union), additional maternity or breastfeeding leave, birth bonus, partial reimbursement of childcare costs, assistance to employees taking care of a relative with disability.
• We'll give you a huge range of resources that support your wellbeing (yoga, sophrology, Mindfulness app).
• You'll have international opportunities – this can be your place to start and branch out to anywhere we have offices.
• A work environment that promotes Diversity & Inclusion, where you'll be able to join our different Employee Resource Groups.

HSBC is committed to creating diverse and inclusive workplaces. We are dedicated to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone. If you have a need that requires accommodations or changes during the recruitment process, please let us know.