Brasserie Supervisor

Mandarin Oriental Lutetia, Paris is looking for a Brasserie Supervisor to join our Brasserie.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
An icon of Parisian elegance since 1910, Mandarin Oriental Lutetia, Paris embodies the spirit of the Left Bank—where history meets modern luxury. Nestled in Saint-Germain-des-Prés, this Palace offers refined gastronomy, a holistic spa, and 184 rooms including stunning suites and signature apartments. From the vibrant Brasserie to the intimate Joséphine Bar, every space invites unforgettable moments. More than a stay, it's a celebration of French savoir-faire and the unique soul of the Left Bank.
About The Job
Based at Mandarin Oriental Lutetia, Paris within the Brasserie Restaurant, Brasserie Supervisor reports to the Assistant Manager.
As General Accountant, you will be responsible for the following duties:
Supervised and organized daily operations of the front-of-house team
Led pre- and post-service briefings and delegated service tasks
Ensured cleanliness and compliance with setup and hygiene standards
Managed inventory and monitored stock levels
Participated in menu updates and implementation
Delivered high-quality customer service and handled complaints professionally
Encouraged upselling and ensured customer satisfaction and loyalty
Handled billing, cash register operations, and end-of-day closure
Trained new staff and ensured adherence to service standards
Motivated the team, resolved internal conflicts, and promoted a positive work environment
As Brasserie Supervisor We Expect From You
Previous experience in a similar role is preferred
Fluency in both French and English is required
Our commitment to you:
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Our Local Benefits
13th month bonus
100% public transport reimbursement
€45 Uber credit after the last metro
Sustainbale mobility package
Staff cafeteria
70% coverage of the health insurance premium
We're Fans. Are you?
Show more Show less