Booking Advisor, F/M/NB – German-English speaking, Fixed-Term Contract

Overview

The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese). We are currently looking for talent speaking German.

Your Role

As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:

• Identifying the needs of visitors and travel agents
• Advising and informing them in German and/or English
• Provide personalized sales solutions

Your daily tasks

• Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month
• Available positions: Fixed-term contract (from July 2026 to end of March 2027)
• Next integration dates: July 1st 2026
• Work schedule: Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off)
• Working hours: 9am to 7:45pm Monday to Friday, 9am to 6:00pm on Saturday. No work on Sunday
• Compensation: Fixed + variable remuneration

Advantages of Working at Disneyland Paris

• Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d Europe train station, a vibrant area 40 minutes east of Paris
• Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program
• Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d’Europe prior to the start of the position
• Multicultural environment: Improve your language skills in a diverse workplace
• Career growth: Plenty of opportunities for internal promotion and horizontal mobility
• Employee Benefits: Recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more

Is this position for you?

• Are you interested in Customer Relations across different media (phone, email, social networks)?
• Are you a good listener and able to provide friendly solutions?
• Are you motivated by sales goals?
• Are you comfortable using multiple software programs and business tools simultaneously?
• Experience in sales or customer relations would be an asset

Language requirements

• German: C1/C2 Mandatory
• English: C1/C2 Mandatory
• French: B1 Preferred

Ready to bring the Disney magic to life? Apply now!

Additional Information

Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and/or remotely, according to the teleworking agreement currently in force in the company.

The use of a device equipped with a keyboard is strongly recommended to facilitate exchanges.

Please include your most recent resume.

Positions are Fixed-Term

Application Deadline: March 25, 2026

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