Billing Manager (EMEA)

Requirements

• Minimum 10 years of experience in billing / order-to-cash
• Proven experience in team management
• Experience in an international environment
• Experience in the software / SaaS industry is highly desirable
• Excellent expertise in complex billing processes
• Strong knowledge of VAT, withholding tax, and e-invoicing
• Workday knowledge is a plus
• Good understanding of Order-to-Cash flows
• Fluent in English
• German is a plus
• Strong adaptability in a constantly evolving environment
• Attention to details and result-oriented mindset
• Ability to interact with multiple stakeholders (Finance, Sales, IS)
• Leadership and organizational skills

What the job involves

• You report to the EMEA Finance Director within the Order-to-Cash team and manage a team of 4 people. You oversee all customer billing activities across the EMEA region and ensure coordination with Sales, Finance, Sales Operations, and IS teams
• Ensure complete, accurate, and timely invoicing
• Oversee billing processes in Workday
• Manage complex cases (multi-entities, multi-countries, specific contracts)
• Ensure compliance with local and international regulations: VAT, withholding tax, e-invoicing
• Update processes in line with regulatory changes
• Optimize billing processes in a constantly evolving environment to avoid any invoicing delays
• Contribute to transformation projects (tools, automation, e-invoicing)
• Define and monitor performance KPIs (billing cycle time, error rate, etc.)
• Lead, coach, and develop a team of 4 people
• Structure roles, priorities, and skill development