Billing & Collection Specialist (CDI) – La Garenne

Overview

The Billing & Collection Specialist is responsible for supporting the end-to-end administrative processing of customer orders, billing activation, collections follow-up, and service terminations. The role serves as a key point of coordination between Sales, customers, Accounting, and other internal support teams to help ensure accurate billing, timely collections, and effective handling of customer requests.

The position requires strong attention to detail, good organizational skills, and the ability to manage several tasks in a fast-paced environment.

Contract Type

CDI

Job Type

Full time, 39hrs/week (12 days RTT per year)

Reports to

Sales Admin Manager @ La Garenne Colombes office

Work Schedule

Monday thru Thursday 9am to 6pm, Friday: 9am to 5pm

Essential Job Functions

• Review and validate customer orders upon receipt to ensure they can be processed correctly
• Activate orders in the billing system once service delivery is completed
• Manage collection activities and follow up on outstanding customer balances
• Process service terminations, including stopping billing and communicating required information to relevant internal teams
• Handle customer requests related to billing and administrative matters
• Liaise with the Sales team, customers, Accounting, and other back-office teams as needed
• Help maintain accurate records and ensure administrative follow-up is completed in a timely manner

Minimum Job Requirements

• Education level: Bac to Bac+2, preferably in administration, accounting, business support, or a related field
• At least 2 years of professional experience in an administrative, billing, collections, or customer support role
• Fluent in French and professional English, both written and spoken
• Spanish would be a plus
• Strong attention to detail and accuracy
• Good organizational and follow-up skills
• Ability to work both independently and as part of a team
• Proactive, reliable, and resourceful approach to work
• Must have the legal right to work in France

Work Environment

This is an in-office position, based in La Garenne Colombes, France.

How to Apply

To apply for the Billing & Collection Specialist position, please submit your resume and cover letter to

Candidates only. No recruiters, please.

Cogent Communications is an Equal Opportunity Employer