Billing and Collections Officer

Responsibilities

• Billing and Collections Management: Ensure the timely and accurate issuance of invoices
• Reporting: Produce reporting on billing and collections
• Query Analysis and Resolution: Handle internal and external inquiries related to billing and collections
• Cross-Department Collaboration: Work with Finance and the Enrollment and Sales Operations teams
• Continuous Improvement and Data Quality: Help improve and ensure the accuracy and reliability of billing data
• Customer Support and Relations: Respond to customers efficiently and promptly

Requirements

• Data Management Skills: Proven ability to enter financial information accurately and efficiently
• Analytical and Reporting Skills: Ability to read and interpret billing and collections data
• Systems and Process Skills: Ability to manage and optimize billing and collections systems and processes
• Technical Skills: Advanced proficiency in Excel or Google Sheets
• Language Skills: Good English (B1) and excellent French (minimum C2)
• Experience with Salesforce; knowledge of Frisbii (formerly So

  Facto) and Net

  Suite is a plus