Bilingual SaaS Technical Support Specialist - Remote (FR/EN)

Talanto seeks a Technical Support Consultant fluent in French and English to join a global, remote team. You’ll handle technical inquiries, troubleshoot issues, and coordinate with Product and Development to improve the platform.

The role emphasizes customer-centric service and KPI-driven performance. Ideal candidates have 2+ years in SaaS or technical support, strong Excel and CRM skills, and a proactive, detail-oriented mindset.