Bilingual IT Support Specialist - French & English

OEC is seeking an ambitious individual to join their IT Customer Support Helpdesk team in the United Kingdom. The role entails managing customer inquiries and incidents through the ticketing system (Zendesk/Jira) while providing high-quality support in both French and English. Applicants should have previous Customer Support Helpdesk experience and strong analytical skills, with basic SQL knowledge preferred. This position offers a dynamic environment focused on customer satisfaction and service improvement.

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