Back Office Gaming Support Specialist with French and English

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

TELUS Digital Bulgaria is looking for passionate Back Office Gaming Support Specialists to join our Game Support Team - get the job you will enjoy!

A typical day:

• Assist our players with any issues they might experience or report
• Focus on the player and provide the ultimate player experience
• Listen to the voice of the players and communicate it further to the appropriate teams
• Work with our team to improve our processes

If you have:

• Fluency in French and a good command of English
• Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
• Player empathy and understanding a player’s perspective when tackling their issues
• Understanding of Player Support
• Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

• Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
• Fully paid training
• Stable job and career development opportunities
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!