Auditor Manager

Responsibilities

• Responsible for managing a team of auditors and technical experts.
• Ensure effective delivery of LRQA’s certification and assurance services across multiple sectors and standards.
• Lead, coach, and develop a team of employed and subcontracted auditors.
• Conduct performance reviews, development planning, and regular feedback sessions.
• Support auditors in developing technical and behavioural competencies through coaching and training.
• Manage team capacity, recruitment, onboarding, and succession planning.
• Oversee the delivery of audit programmes across assigned sectors and schemes.
• Monitor auditor utilisation and operational performance.
• Ensure audits are delivered in compliance with accreditation requirements and LRQA management systems.
• Build and maintain strong relationships with key clients and strategic accounts.
• Act as an escalation point for client concerns and certification-related matters.

Requirements

• Fluent in French and English, both written and spoken.
• Bachelor’s degree in the relevant field of expertise (e.g., Environment, Chemistry, Energy, Mechanical, etc.)
• Significant experience in third-party certification, auditing, assurance, or conformity assessment activities.
• Qualified Lead Auditor in one or more recognised certification schemes.
• Strong understanding of accreditation requirements and certification processes.
• Proven experience leading technical teams, auditors, or operational professionals.
• Excellent coaching, leadership, and people management skills.
• Strong customer focus and stakeholder management capabilities.
• Ability to manage multiple priorities while maintaining high standards of quality and compliance.
• Excellent communication, decision-making, and problem-solving skills.
• Comfortable working within an international matrix organisation.

Core Competencies

Demonstrates expertise in managing and developing teams of auditors while ensuring compliance with accreditation requirements and delivering high-quality certification services. Proficient in stakeholder management and fluent in both French and English, facilitating effective communication across diverse teams and clients.

Hard Skills

• Auditing
• Assurance Services
• Conformity Assessment
• Performance Reviews
• Development Planning
• Compliance Management
• Operational Performance Monitoring
• Client Relationship Management
• Recruitment and Onboarding
• Succession Planning

Certifications & Qualifications

• Lead Auditor Certification