Audio/Video Technician Specialist

N&C S.p.A., with the aim of strengthening the Team, is looking for new resources with at least 3/4 years of experience as IT Support Specialist.

Who we are looking for

We are looking for people who can bring their know‑how into our Teams, through innovative ideas, putting our purpose -Innovation through Integration- at the center of every activity.

Technical Skills Required

• At least 3/4 years' experience in software support (O.S. package standard);
• First-level application software support and world‑class support for services and infrastructure;
• Skills in the use of core applications/services (How to use them) and on‑site hardware maintenance;
• VIP Specialist Hardware Support: testing new devices and installing, uninstalling, and managing niche products;
• Request Management (IMAC): first installation / reinstallation, move hw (also after travel), add hw/sw and change;
• Opening tickets for issues that need to be solved by other vendors, with verification of the solution. Alternatively, report to the ICT client for possible escalation;
• Warehouse management and material receipt management and asset database management;
• Antivirus management: monitoring of installations/updates via the customer's console, cleaning tasks, feedback on the machine;
• Deploying and Managing Workstations Using SCCM;
• Smartphone support and management;
• Foreign languages required: English (B1), French (C1 or native), Italian (C1 or native).

Additional skills

• Ability to work in a team, direct customer contact, and handle emergency situations during events;
• Aptitude for problem solving;
• Willingness to travel to assist customers (B driver's license).

What we offer

• Employment contract with direct hiring in the Company;
• Salary, level and classification commensurate with experience;