Attaché Scientifique Hospitalier, Sud Est, France

France - Remote

Why Join Us?

Be a hero for our rare disease patients

At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.

Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.

If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

As hospital representative, you promote Ultragenyx products to Healthcare Professionals and promote appropriate use in accordance with the Information Charter through canvassing or prospecting aimed at promoting the drug. All activities and skills are implemented in compliance with pharmaceutical regulations and legal and regulatory obligations, company strategy and internal operating rules and procedures and professional ethics. You comply with the Information Charter by canvassing or prospecting aimed at promoting the drug and the Certification framework.

Your scope includes activities on promotional product information, area action plans, environmental and competitive intelligence, providing field feedback, pharmacovigilance and regulatory compliance and general administrative activities. In this role, you report to the national field force manager.

Work Model:

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.

Responsibilities:

Promotional activities

• Presentation of products or a portfolio of products to all health professionals constituting his/her target
• Inform Hospital Health Professionals (doctors, pharmacists, nurses, etc.) and nursing teams about drugs in the pathology targeted and on the therapeutic strategy recommended to contribute to the proper use of the products for which he/she is responsible in strict compliance with the Marketing Authorization, the “promotional information charter”;
• Use only of the authorized visit support documents approved in France (positive list in force).
• Active listening to health professionals in order to deliver an appropriate and personalized response in accordance with the MA
• Organize Professional Relations (PR) with opinion leaders and all Health Professionals, as well as staff within hospital services, in strict compliance with the anti-gifts law ( DMOS ) and the rules applicable in the company.
• Compliance with the communication strategy validated by marketing / medical and regulatory
• Participation and representation of the company to health professionals on regional and national congresses validated by his/her management
• Bringing together the different actors in order to optimize patient care in their care path
• Professional relations with opinion leaders, investigators (non-interventional phase IV), hospital pharmacy.
• Carry out, if necessary, the follow-up of non-interventional phase IV studies, namely observational, epidemiological studies, without intervening in the pre-recruitment or the recruitment of investigating physicians in the context of phase IV studies, nor in the financial relations with investigating physicians.
• Carry out a competitive intelligence and feedback information to his/her hierarchy
• Implement the sectoral action plans defined with his hierarchy on the basis of national and regional objectives (targeting / priorities, frequencies, content of visits, respect of communication, optimization of communication, optimization of budgets, etc.) and in coordination with the other “field” functions of the company (targeting coverage).
• Manage the budget for which he is responsible
• Analyse the results in relation to the objectives, propose and implement actions for the development of the sector (hospital staff meetings, professional relations)

Environment watch, key players, medical and scientific knowledge

• Analysis of the local and regional health environment in order to ensure permanent monitoring
• Analysis of the potentials and needs of each specialty involved by not looking for specific data (consumption, cost...) specific to internal structures and prescribers.
• Ensure environmental / competitive intelligence and changes in the hospital environment
• Maintains his/her knowledge of the hospital environment (mode of financing, workings, decision-making circuits) and influence map of its accounts
• Knowledge of all the players in the different care pathways and the network of key players making up the different care pathways

Field feedback

• Collect and transmit pharmacovigilance information to regulatory department ( RP, deputy RP)
• Transmit requests for medical information and bibliography to medical director
• Reporting adapted information to his superiors on his geographical area
• Transmission to his manager of comments, needs, questions and objections communicated by his doctors or pharmacists
• Collect, analyse and transmit requests and information to the departments concerned (pharmacovigilance, product quality complaints, complaints about the quality of information provided to healthcare professionals, etc.)
• Develop a posture of listening and questioning of the various stakeholders and health professionals (beyond product promotion), to identify and collect their specific needs

Administrative activity - reporting

• Preparation of quantitative and qualitative reporting of his/her activity into the CRM
• Daily traceability of visits and actions by paying increased vigilance on the nature and information contained in its written reports in compliance with the CNIL’s recommendations and the regulations in force

Compliance with current regulations

• Collect and transmit pharmacovigilance information
• Comply with the Information Charter by canvassing or prospecting aimed at promoting the drug
• Regulations and professional ethics provisions
• Internal company rules, in particular those related to the Data Protection Act ( GDPR)
• Regulation related to the transparency of links for the data collected concerning the healthcare professionals visited and those related to the so-called LEA law in the professional relations that it initiates with health professionals
• Report without delay, any PV event in accordance with the regulations and the Company requirements

Requirements:

• Ability to analyse and synthesize
• Rigor
• Flexibility
• Know how to listen actively in order to deliver appropriate and personalized information
• Adapt an argument to the characteristics of the interlocutor and use it with conviction
• Know how to communicate with interlocutors at the management level
• Manage his/her time and prioritize
• Lead meetings, very good interpersonal skills
• Use 2.0 communication tools in a relevant and effective way
• Know the fundamentals of project management
• Demonstrate autonomy and initiative in his/her geographical area
• Team spirit and ability to work transversally
• Gather information related to the use of the drug
• Know the pharmaceutical and economic regulations related to the drug and its evolutions
• Have knowledge of the environment and decision-making circuits of the hospital, territorial network (University Hospital center (CHU), regional KOL's)
• Have knowledge of care networks (multidisciplinary - poles of activity)
• Have knowledge of the hospitals and private clinics care system
• Have knowledge of the hospital environment of health products in all its dimensions: regulatory, economic and scientific aspects
• Have good medical or biological knowledge related to the field of application of the product(s)
• Mastery of the software relating to reporting
• Mastery of the office pack (Word / Excel / Powerpoint) and digital technologies related to the transmission of information
• Training in mandatory regulatory modules and products
• English: Understand texts relating to their work environment; take part without preparation in a conversation on simple familiar topics; write a simple and coherent text on familiar topics or write a short presentation; understand simple technical, scientific documents

Education and training:

• Professional Experience of 7-10 years in charge of information and drug promotion, in hospital
• Knowledge of rare diseases environment
• Knowledge of the hospital and its specificities, product launch, KOL
• Scientific background (bac +4)
• Diploma of the medical visit to obtain the mandatory ACTIS card or equivalent according to the law

Additional requirements:

• Driver's license
• Valid Medical Visitor Card
• Residence in the area

Full Time employees across the globe enjoy a range of benefits, including, but not limited to:

• Generous vacation time and public holidays observed by the company
• Long term incentive and Employee stock purchase plans or equivalent offerings
• Fitness reimbursement

* Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us may be directed to