ATR - Upgrade Value Manager

Job Description

Role: Upgrades Value Manager (CSS Delivery & Operations Directorate, Christophe’s team – 6 collaborators) – Permanent – France, Entry Level – Customer Eng & Technical Support & Services

Responsibilities

• Build and manage business cases to support the sale of upgrade solutions through service bulletins.
• Collaborate with engineering teams to perform retrofit technical and cost analyses and define accurate financial assumptions.
• Define and manage customer pricing for kits and equipment.
• Maintain the SAP catalogue for service bulletins and kits, ensuring continuous updates.
• Ensure availability of spare part costs and kit prices in SAP and coordinate with procurement.
• Ensure accuracy of SAP master data related to service bulletins (BOMs, part numbers, articles).
• Drive continuous improvement initiatives, including processes, tools and methods, and ensure ISO compliance.
• Act as key focal point for upgrade pricing tools and support ongoing digital transformation (pricing tools deployment, BI and SAP evolution).
• Manage subcontracting activities, ensuring contractual compliance and validating monthly volumes before invoicing.
• Manage a customer portfolio: prepare commercial offers, support services sales teams, administer purchase orders, and monitor production, delivery, invoicing and customer payments.

About You

• Field of study: Business, Sales Support, Engineering, Marketing, Project Management.
• Technical knowledge: Aircraft systems, after‑sales environment, financial and business case creation, supply chain constraints, project management, continuous improvement, process and tool skills.
• Soft skills: Creative, autonomous, customer oriented, good communication, team spirit, proactive.
• Fluency in English and French; Italian is a plus.
• Ready to work in a collaborative, human‑size company and deliver high‑quality support to customers.

Recruitment Process

• Contact by Christophe, followed by assessment and interview with Christophe and HR recruiter.

What We Offer

• Competitive compensation package (profit sharing, employee savings plan).
• Work‑life balance: remote working, paid leave, additional days off for family events.
• Well‑being and health benefits (supplementary coverage).
• Career paths and development programs for soft and hard skills.
• CSE: ATR events and Airbus CSE travel programs.
• Diversity and inclusion: over 1200 employees from more than 35 nationalities.

EEO Statement

ATR is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.