Associate Learning Experience Lead Internship
Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy. We are a technology company focused on creating a smart, sustainable energy system. From optimizing renewable generation, creating a more intelligent grid, and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry worldwide in a way that benefits everyone.
Associate Learning Experience Lead – Client Delivery
We’re looking for an Associate Learning Experience Lead – Client Delivery responsible for the smooth operational delivery of learning experiences and training programs to clients, partners and staff globally. In this hybrid L&D operating model, you’ll sit within the learning experience team of the global Client Delivery organization, collaborating closely with the global Learning & Development team and local communities of subject matter experts. You will support external client and partner learning programs to ensure engagement, progression, and successful completion of training cohorts.
You will schedule and coordinate learning programs for new joiners and existing staff within Client Delivery to ensure they receive clear, consistent, high-quality learning experiences that support their onboarding and professional development success. As you grow, you will play a role in shaping the learner experience within our learning ecosystem – from designing client‑facing guidance and localisation, to creating interactive workshops and resources, to enabling SMEs, product experts, and delivery teams to build simple‑to‑use learning materials using our self‑authoring tools.
What you’ll do
- Operational management of training programs to ensure a seamless and well‑structured experience for each cohort: plan, launch and report on training cohorts, monitor training schedules, organise live workshops and virtual classes, coordinate trainers or mentors.
- LMS administration and management: create and configure learning plans, enroll learners in modules, manage user accounts and permissions, track and report on platform‑related technical issues, test learning plans prior to launch.
- Learner monitoring and engagement: onboard learners, facilitate cohorts, organise progress check‑ins, respond to pedagogical and technical questions, coordinate internally to continuously enhance the learning experience.
- Create and publish content that delivers engaging learning experiences: act as a local user for learning design, apply global frameworks and standards, design and deliver client‑facing learning experiences, collaborate with Client Delivery and local teams for consistency, support the digital experience, manage content lifecycle, stay informed on learning trends and innovative delivery formats.
What you’ll need
Technical skills
- LMS administration
- Training cohort management
- Experience adapting global content to local needs while maintaining structure and quality
- Learning data analysis
- Operational management of training programs
- Proficiency with collaborative tools (Notion, Slack, Asana, etc.)
Soft skills
- Strong organisational skills and attention to detail
- Service mindset and learner support orientation
- Collaboration with various learning roles (Learning Experience Designer, Instructional Designer, Learning Consultant, or similar)
- Ability to work cross‑functionally with product, engineering, delivery, and client teams
- Excellent communication, storytelling, and visual structuring skills
- Solid facilitation skills, especially in virtual and hybrid environments
- Ability to simplify complex technical or operational processes into practical learning
- Project management
- Ability to manage multiple cohorts simultaneously
- Comfortable working at pace, handling ambiguity, and iterating quickly
It would be great if you have
- Experience working in a global, fast‑moving, multicultural environment
- Familiarity with Docebo or major LMS/LXP platforms
- Experience with authoring tools (Rise, Storyline, Evolve, Docebo authoring, or equivalents)
- Understanding of blended learning design, adult learning theory, and behaviour change
- Ability to design lightweight job aids, videos, quick‑start guides, and process walkthroughs
- Experience supporting learning in energy, utilities or regulated industries
Benefits and EEO statement
Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.
We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we will customize your interview process for comfort and maximum magic.
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Our Applicant and Candidate Privacy Notice and Artificial Intelligence Notice, Website Privacy Notice, and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms. Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application.
#J-18808-Ljbffr