Assistant Store Manager - 'The Ordinary' - Le Marais, Paris

About the Position

Full‑time Assistant Store Manager at DECIEM in Paris. Support the Store Manager with daily operations, inventory accuracy, team performance and development, and store performance. Lead exceptional customer experiences and handle operational excellence on the floor.

What You’ll Do

• Support the Store Manager in leading and supervising store staff across sales, operations, merchandising, and customer experience.
• Motivate, coach, and develop team members to achieve and exceed KPIs and sales targets.
• Assist with daily and monthly sales reporting and revenue tracking.
• Support recruitment, onboarding, and training of team members in partnership with Recruitment and leadership teams.
• Conduct team briefings, contribute to 1:1s and performance reviews, and provide ongoing feedback and coaching.
• Support employee relations matters and help foster a positive, inclusive workplace culture.
• Assist with store scheduling, payroll adjustments, attendance systems, and PTO management.
• Ensure smooth day‑to‑day store operations, including inventory management, POS systems, omnichannel services, and compliance with company policies.
• Maintain high standards of visual merchandising, health & safety, and operational excellence across the store.
• Deliver exceptional customer experiences, support community partnerships and events, and help drive brand engagement.
• Act as the Manager on Duty when required.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of retail or customer service experience, including 1+ years in a supervisory or key‑holder role.
• Passion for beauty, skincare, and delivering exceptional customer experiences.
• Strong communication, organizational, problem‑solving, and multitasking skills with the ability to work in a fast‑paced environment.
• Proficiency in Microsoft Office; familiarity with GSuite and retail systems is an advantage.

Equal‑Opportunity Statement

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.