Assistant Human Resources Manager

Belmond is seeking a highly skilled and dedicated Assistant Human Resources Manager to join The Venice Simplon-Orient-Express, a Belmond Train team.

In this role, you will provide essential support to the Director of Human Resources in overseeing daily HR operations, ensuring compliance with employment laws, and fostering a positive and productive work environment.

You will play a pivotal role in the administration of HR policies, employee relations, recruitment processes, and training initiatives within the company.

The ideal candidate will demonstrate strong leadership, meticulous attention to detail, and a commitment to upholding the highest standards of professionalism and integrity.

Main Duties and Responsibilities

• Support overall HR operations with a broad and hands‑on approach across the business
• Ensure occasional presence in Venice offices and onboard train operations
• Oversee and coordinate the full employee lifecycle, including onboarding, contract amendments, promotions, transfers, and offboarding
• Prepare offer letters, employment contracts, unemployment forms, certificates, and end‑of‑contract documentation, ensuring accuracy and compliance
• Maintain and regularly update employee databases, HR records, and personnel archives
• Support the implementation and follow‑up of new payroll processes, ensuring accurate employee data and timely submissions
• Fully support and conduct the payroll process, ensuring accurate submissions, proper follow‑up, and providing relevant feedback and guidance to HODs regarding payroll‑related matters and roster compliance
• Manage and monitor insurance administration and employee benefits processes
• Prepare HR reports, dashboards, and workforce analysis to support management decisions
• Ensure compliance with company policies, labor regulations, and internal HR procedures
• Support HR projects and continuous improvement initiatives across departments
• Provide guidance and day‑to‑day support to the HR team while overseeing task coordination and follow‑up
• Contribute to employee development initiatives and support managers on HR‑related matters
• Ensure compliance with safety regulations and protocols, including those established by the railway authorities
• Follow environmental regulations and take measures to minimize our environmental impact, demonstrating environmental awareness in all actions

Qualifications and Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or a related field
• Minimum of 3‑4 years of demonstrated experience in human resources, preferably within the hospitality or luxury services industry
• Comprehensive knowledge of French labor laws, employment standards, and HR best practices
• Excellent interpersonal and communication skills, with the ability to effectively manage employee relations and collaborate across departments
• Strong organizational and time management skills, with an acute attention to detail
• Discretion and professionalism in handling sensitive and confidential information
• Proficiency with HR information systems and Microsoft Office Suite
• Ability to work proactively and efficiently both independently and as part of a team
• Fluency in French & English is required
• Willing to travel
• Commitment to upholding the values of integrity, respect, and excellence consistent with Belmond's brand

Benefits

At The Venice Simplon-Orient-Express, a Belmond Train we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests.

We offer a comprehensive range of compensation, perks and benefits including:

• Hybrid role with occasional presence in Venice office and onboard the train
• Competitive basic salary
• Internal Belmond discounts
• Loyalty and recognition rewards program
• Ongoing Learning and Development opportunities
• Social and staff welfare events
• Complimentary meals provided during your workday