ASSET DEVELOPMENT SPECIALIST

Position Data:

Title: Asset Development Specialist

Grade: 7 Exempt, Non-Exempt X

Reports to: Housing and Community Development Deputy Director

Basic Function or Position Summary:

Responsible for providing financial literacy, homeownership, credit counseling, debt restructuring, foreclosure prevention and bankruptcy services. The position also supports customers in the Section 8 Housing Choice Voucher Rental/Homeownership Subsidy Program and other tenant-based services. Hours per week: 35 (Monday - Friday 8:30am to 4:30pm). Salary $19.66 hourly.

Security Clearance:

CAPTAIN Security Access level 4, V, R

Position Responsibilities and Specific Duties:

• Provide the following services for customers
• Assist in development of a plan to attain customer's housing and asset goals that is consistent with the customer's other life goals and integrated with other services the customer receives
• Financial literacy
• Credit/debt counseling
• Homeownership pre-purchase counseling
• Post homeownership counseling
• Default/foreclosure prevention
• Bankruptcy counseling
• Housing analysis
• Housing searches
• Track and report customer progress along asset continuum
• Track service data, input and maintain program tracking database. Reporting and data analysis as needed
• Comprehensive knowledge of divisional service options
• Ability to articulate individual accountability and responsibility in a positive way - thus facilitating customer buy-in
• Looks for ways to improve and promote quality; applies feedback to improve performance
• Promotes agency mission
• Maintains confidentiality and complies with the code of ethics
• Maintains consistent professional customer service
• Job performance incorporates integrated service delivery model while promoting self-sufficiency
• Other duties as designated by supervisor

Key Working Relationships:

• Internal: Housing and Community Development Deputy Director, Division Management and staff
• External: Customers, Lenders, Creditors

Supervisory Scope:

• Number of staff supervised: 0
• Titles supervised: N/A

Organizational Responsibilities:

• Adheres to all policies and procedures
• Gathers appropriate documentation and tracks outcomes
• Participates in organizational committee structures as appropriate
• Participates in organizational and divisional management systems

Knowledge, Skills Required:

• Associate degree in Sciences Business, Human Services, required; Bachelor's degree in Sciences Business, Human Services preferred
• A minimum of one year experience in human, housing or financial services required
• Strong communication skills/verbal and written
• Strong Computer Skills
• Good interpersonal skills: consistent even attitude towards all customers
• Strong customer engagement and communication skills
• Bilingual preferred
• Good organizational skills, timely reporting
• Demonstrates sound judgment and problem solving ability
• Good written skills

Physical:

• Ability to lift up to and including 10-25 pounds of physical effort

Special Requirements

• Must be able to provide consistent even tempered customer service at all times
• Flexibility in work schedule
• Ability to pass NYS criminal background clearance upon hire and every 5 years thereafter
• Valid Driver's license
• Reliable transportation
• Ability to travel throughout the county
• Works compassionately with a diverse population
• Experience navigating community programs