Area Sales Manager, Home Centers New England

Job Title: Area Sales Manager, Home Centers NED

Reports To: Manager, Field Sales- Home Centers

FLSA Status: Exempt

Salary Grade: 15

Location: Remote Sales, successful candidates must reside in the general Boston area.

Reporting to the Field Sales Manager, in the role of Area Sales Manager (ASM), you will have a keen interest in sales, a passion for success, drive to achieve your goals and strong customer service orientation. As a brand champion, you will further Caesarstone’s growth and market penetration in your territory. You will be responsible for the following key areas:

Note: Promotional and non-job-related content has been removed to focus on the role responsibilities, qualifications, and expectations.

KEY RESPONSIBILITIES

• Maintain existing customer relationships, develop new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions
• Develop and execute comprehensive customer / sales plans to drive business growth
• Follow up on new leads and referrals resulting from field activity
• Manage projects in the pipeline through quality checks and other follow-up
• Monitor and manage appropriate levels of merchandising materials and samples for assigned customers, in support of the brand and product in your market
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any problems that may escalate
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to manager; collaborate effectively with internal team members to accomplish the work required to close sales
• Maintain an open line of communication with Manager, providing regular input on all account activity, including status and call reports on a weekly basis (Salesforce)
• Regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements
• Participate in events such as PKs, conventions, tradeshows, seminars, and other marketing functions
• In collaboration with sales operations and logistics, coordinate shipping schedules and delivery of merchandise and services
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
• Accommodate flexible work schedule including nights and weekends
• Other duties as assigned

QUALIFICATIONS & SKILL REQUIREMENTS

• Demonstrated experience working with frontline customers (i.e. retail sales, account management, hospitality, etc.)
• Proficient in MS-Office applications such as Excel and PowerPoint; experience with Salesforce CRM a plus
• Dependable and team oriented with the ability to work independently
• Visibility requires maintaining a professional appearance and projecting a positive company image to the public
• Strong communication and interpersonal skills; analytical mindset
• Creative and coachable with a solutions-based disposition

Working Conditions

• Road Warrior – 5 days a week in field
• Manual dexterity required to use laptop computer and peripherals
• Lifting or moving up to 25 lbs may be required
• Remote office location

KEY COMPETENCIES

• Creativity
• Negotiation Skills
• Mastering Strategic Relationships
• Motivated by results-based recognition
• Problem Solving
• Building Trust
• Adaptability & Flexibility
• Networking & team building
• Effective communication
• High level of self-motivation
• Strong work ethic
• Resilience

SALARY RANGE

Position ranges from $70,000 - $80,000. Starting rate of pay may vary based on factors including, but not limited to education, training, and/or experience.

Requirements

• Must possess a valid current state driver license
• Must be comfortable working a sales route that involves 75% travel within assigned sales region
• Proven Sales Experience: Minimum of 1-3 years of successful sales, business development, or account management experience in a similar role.
• Experience within the building materials, interior design, or construction industry can provide valuable insights into the unique challenges and dynamics of your target market.
• Previous experience with premium brands or high-end products can be advantageous in understanding the expectations and preferences of your clientele.
• Relationship Building Skills: Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
• Results-Driven: A track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
• Strategic Thinker: Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
• Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to achieve favorable outcomes.
• Organizational Skills: Strong ability to manage time efficiently, prioritize tasks, and handle multiple projects simultaneously.
• Customer Service - Respond promptly to internal and external customer needs; respond to requests for service and assistance and meet commitments.
• Collaborative working relationships – Works collaboratively with cross-functional teams and stakeholders demonstrating company values and focusing on well in unison with the MidAtlantic Sales Team, stakeholders and demonstrate excellent people skills.
• Must be comfortable with using technology applications, specifically experience with MS Excel and CRM Salesforce applications.
• Annual Salary 70k to 80k DOE plus quarterly bonus.