AREA MANAGER

Job Description Summary Managers of a regional or local sub function of sales, usually managing a small team as First Level Line Manager. Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for their part of the organization/specific product area. The Area Manager develops an effective sales team through training and coaching or management of key commercial programs.

Responsibilities

• Accountable for achieving own and team’s agreed sales, productivity and performance targets.
• Creates and executes business plans to drive this achievement, and is responsible for brands’ strategic and tactical planning in line with company strategy and standards.
• Works independently to maintain existing clients and to develop new business opportunities.
• Manages and optimizes effective allocation of resources to deliver required business results.
• Manages area sales and expense budgets.
• Serves as a communication bridge from Senior Management to Sales Representatives / Product Specialists.
• Leads a high-performing team of Medical Representatives / Product Specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team.
• Manages relationships with key accounts’ decision makers, key opinion leaders, patient associations; and other colleagues across business functions to achieve desired results.
• Masters product knowledge and disease area knowledge; and coaches the team on the same.
• Gathers and is updated on required information regarding the market, key competitors’ market data, pricing intelligence, key accounts etc.
• Ensures excellence in Customer Satisfaction and Customer Services.
• Completes all reporting and administrative requirements in a timely and accurate manner.
• Operates within Sandoz compliance, policies and procedures; and creates a culture that ensures all reports, direct and indirect, do the same.
• Reports technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt.
• Distributes marketing samples (where applicable).

Key Performance Indicators

• Achievement of sales revenue and market share targets vs plan.
• Management of operating expenses within agreed budgets through effective monitoring and reporting systems.
• Customer Satisfaction and Key accounts relationship maintenance within the assigned territory.
• Field force efficiency and Product launch success rate.
• Development of patient and customer centric programs.
• Med Reps’ performance within the assigned territory.

Minimum Requirements

Work Experience

• Sales in Healthcare / Pharma / related business.
• Pre-launch activities.
• Market knowledge and network is desirable.
• Able to understand changing dynamics of the Pharmaceutical industry.

Skills

• Versatile professional combining strong leadership, management, and collaboration skills, with a proven ability in coaching, mentoring, and teamwork.
• Demonstrates solid analytical thinking, problem‑solving, change, and complexity management in dynamic environments.
• Experienced in the healthcare sector, with a strong focus on compliance, ethics, commercial excellence, and professional communication.

Languages

• French and English.