Application Support - Intraday Risk

Front Office Application Support Analyst – Global Markets

Location: Paris, France

Contract: 12‑month initial engagement, 5 days on site.

Key Responsibilities

• Serve as the primary point of contact for Front Office users across FICC for all intraday risk‑related issues.
• Troubleshoot complex end‑to‑end trade processing and market data flows.
• Take ownership of onboarding new business lines, workflows, and support processes.
• Build strong relationships with traders, application development teams, and infrastructure partners.
• Proactively identify operational risks, recurring issues, and system bottlenecks.
• Drive automation and develop tools to improve efficiency, stability, and monitoring capabilities.
• Manage incidents and problems through their full lifecycle, ensuring timely resolution and root cause analysis.
• Oversee event management processes, including monitoring, alerting, and escalation management.
• Define and implement monitoring enhancements and operational best practices.
• Support capacity, performance, resiliency, and platform stability initiatives.

Required Skills & Experience

• Proven experience providing direct application support to Front Office trading desks.
• Strong understanding of Fixed Income products and trading workflows.
• Knowledge of market data feeds and market data flow architecture.
• Experience with monitoring and observability tools such as Dynatrace and Splunk.
• Strong Unix/Linux administration and troubleshooting skills.
• Solid SQL knowledge and database querying experience.
• Working knowledge of Python for automation and operational tooling.
• Understanding of ITIL‑based support processes and best practices.
• Exposure to Grid Computing environments.

Desirable Skills

• Experience with advanced incident and event management platforms.
• Ability to create and maintain technical documentation and operational procedures.
• Knowledge of additional programming or scripting languages.

Equal Opportunity

emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin.