Application Support Analyst - Financial Services - 6 Month Contract - TWE45509

• 6 Month initial contract (Likely to extend!)
• 2 stage IV process

The Company:

A global organisation operating within the financial and capital markets sector, dedicated to maintaining high-availability platforms and supporting enterprise-level financial systems in a collaborative, international environment.

What you'll do:

• Monitoring production systems and coordinating incident management activities
• Executing operational procedures during key business processing cycles
• Collaborating with stakeholders, analysts, and engineering teams to keep platforms stable
• Creating scripts and technical solutions for urgent operational issues
• Supporting test environments and managing incident communications
• Participating in a support rota, including occasional out-of-hours work
• Assisting with post-release monitoring and ongoing operational improvements

Key Skills:

• Experience supporting enterprise applications in financial services or regulated environments
• Strong SQL skills for troubleshooting and data analysis
• Interest in automation and process improvement
• Understanding of operational controls and support processes
• Strong communication skills and ability to manage/escalate issues
• Fluency in French and English
• Comfortable providing support via phone, chat, and email
• Self-motivated with strong teamwork and problem-solving abilities
• Attention to detail in testing, reporting, and production follow-up
• Nice to have: Experience with incident/change management platforms, Unix scripting or languages like Python or Java, exposure to monitoring tools, and reporting or business intelligence platforms

Next Steps

If you are interested please apply or reach out to Adam Treacy @ twentyAI -