Application Support Analyst
Trad-X is the electronic trading platform for Swaps owned by Tradition and 13 dealers. Tradition is one of the world's largest interdealer brokers in over-the-counter financial and commodity related products part of Compagnie Financière Tradition. CFT is represented in over 28 countries, employing over 2,500 people.
Trad-X’s goal is to provide superior client services. It believes its business success is a direct reflection of its employees and recruits. As such, teamwork, creativity, reliability and integrity are components of a work ethic taken very seriously since the company was founded in 2011.
Trad-X is currently seeking to appoint an Application Support Analyst to be based in our Paris office.
Main responsibilities within the Application Support Analyst position include:
- Providing first-line and ongoing application support across trading platforms and associated systems
- Proactively monitoring platforms, system alerts, and the ticketing queue to ensure timely issue resolution
- Maintaining and updating reference data accurately and efficiently
- Performing trade reconciliation and investigating discrepancies where required
- Managing and resolving client and broker queries arising from daily trading activity
- Processing client data updates, including instruments and account maintenance
- Producing and distributing end-of-day operational and trading reports
- Supporting business continuity by working extended hours when required to meet operational deadlines
- Participating in an on‑call rota and providing occasional weekend support as needed
Key skills and experience required in this role:
- Strong knowledge of financial markets, with a particular focus on Fixed Income and Derivatives
- Excellent communication and stakeholder management skills
- Fluent in both French and English (written and spoken)
- Ability to work effectively in a fast-paced, high-pressure environment
- Strong analytical and problem‑solving skills with excellent attention to detail
Tradition welcome all suitable applications and are an equal opportunity employer who value diversity. All employment is decided on the basis of qualifications and merit.
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