Analyst

• Communicate with clients during cybersecurity crisis situations
• Collect, sort and analyze technical information provided by the client at first contact (e.g., affected user groups, impacted services, information required for investigation, etc.)
• Assess and classify cybersecurity incidents
• Provide initial reflex measures and best-practice recommendations to the client
• Advise clients on immediate actions to take and legal procedures to follow (e.g., evidence preservation, filing a complaint/report)
• Using an engagement matrix, identify local incident-response actors best suited to respond to the encountered threat (e.g., availability, technology involved, geographic location, services offered, etc.)
• Track the client's case throughout the incident
• Conduct proactive cybersecurity monitoring and threat awareness
• Identify opportunities to improve incident response processes or activities that could be supported by tools or automated

Requirements

• Master's degree or equivalent advanced technical diploma (IT, cybersecurity, etc.)
• Some professional experience, ideally in security incident response
• Strong interest in technical cybersecurity subjects and/or incident response
• Good knowledge of information systems analysis and system architecture
• Knowledge of the operation, hardening and vulnerabilities of major operating systems
• Familiarity with analysis tools (e.g., firewall logs, proxy logs, EVTX, etc.) and legal procedures
• Good communication and interpersonal skills; comfortable handling inbound and outbound calls
• Ability to summarize and simplify technical information for different audiences
• Critical thinker: analytical, organized and rigorous
• Ability to manage priorities in a fast-paced environment
• Strong ethical standards and a customer-oriented mindset
• Good command of English is a plus
• Valid driving license required

Core Competencies

Demonstrates expertise in cybersecurity incident response, including assessment, classification, and communication with clients during crisis situations. Proficient in analyzing technical information and providing actionable recommendations while maintaining strong ethical standards and a customer-oriented mindset.

Highest-signal resume keywords

• Cybersecurity Incident Response
• Information Systems Analysis
• Operating Systems Hardening
• Communication Skills
• Analytical Thinking

ATS Optimization Keywords

Hard Skills

• Cybersecurity
• Incident Assessment
• Technical Analysis
• System Architecture
• Operating Systems Vulnerabilities

Soft Skills

• Interpersonal Skills
• Critical Thinking
• Organizational Skills
• Customer Orientation
• Priority Management

Certifications & Qualifications

• Master's Degree in IT or Cybersecurity
• Advanced Technical Diploma

Industry Keywords

• Cybersecurity Crisis Management
• Incident Response Processes
• Legal Procedures
• Evidence Preservation

Tools & Technologies

• Analysis Tools
• Firewall Logs
• Proxy Logs
• EVTX