Alternance - Command Center Operations Lead (W/M)

Alternance

• Command Center Operations Lead (W/M) page is loaded## Alternance
• Command Center Operations Lead (W/M)remote type: Hybridlocations: Paris
• Cœur Défense
• Digital & IT
• GIOtime type: Full timeposted on: Posted Todayjob requisition id: R **Entity description:**At Digital & IT, we harness the power of the latest technological advances and our history of industrial excellence to foster innovation and enable Air Liquide’s talents to thrive.

As an Operation Lead, you will work closely with the Regional managers and Command Center team to ensure operational activities are running smoothly within the Digital & IT scope You will act as a link between the Command Center, Management and the Service Lines to ensure that bottlenecks and escalations are managed rapidly**Global Coordination & Liaison: Serve as the primary point of contact between the Global-based teams and the Command Center in India. You will facilitate daily "handover" meetings to ensure technical issues identified are seamlessly transitioned to global teams for resolution.****Incident Monitoring & Reporting: Support the Command Center in tracking real-time IT performance. You will be responsible for translating complex technical data into clear, actionable "Service Health" reports for stakeholders.****Process Standardization: Audit current workflows to identify friction points and ensure global consistency in how we deploy new projects.****Project Scaling Support: Assist in the rollout of our ongoing projects by coordinating resource allocation and timelines across diverse time zones, ensuring that local requirements are met without compromising global standards.****Operational Tooling: Help manage and optimize our internal project management and monitoring to improve transparency between the Command Center and global IT teams.****Academic Background: You are currently pursuing a Master’s degree in Business Operations, Information Technology Management, with a strong interest in international service delivery.****Level of Experience: You have successfully completed a first internship or gained initial experience in a structured corporate environment, demonstrating the maturity and autonomy needed to interface with global stakeholders.****Optional Technical Skills: Knowledge of Service

Now and basic experience with Service Delivery Management (SDM) principles would be a significant advantage.****Mandatory Interpersonal Skills: You possess the ability to adapt to a fast-paced environment and work effectively under pressure. You are a clear and concise communicator, capable of bridging the gap between different cultures and technical levels.****You are fully fluent in English, as it is the primary working language for all daily interactions with the Command Center in India and global IT teams.****Our Differences make our Performance**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.****Discover what your professional journey at Air Liquide could be** **!****We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. **Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process.**You may verify job postings through our official global at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links. We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this

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