Alternance - Command Center Internal Communication Manager (W/M)

At Digital & IT, we harness the power of the latest technological advances and our history of industrial excellence to foster innovation and enable AirLiquide’s talents to thrive. How will you CONTRIBUTE and GROW at AirLiquide? You will be responsible for handling all internal communication concerning the Command Center and its activities. Based in our Paris headquarters, you will join a high‑energy, international environment as the vital link between our Global Command Center and our worldwide business stakeholders. As we extend the presence of the Command Center to all Digital & IT customers, you will be the liaison, sharing the value of our services.

Responsibilities

• Global Reporting Synchronization: Partner with the Command Center to consolidate daily/monthly operational health reports, ensuring global consistency in how we report "uptime" and performance metrics.
• Stakeholder Mapping: Maintain and update global communication matrices, ensuring that the correct regional & global management are aware of new services, offerings, monthly newsletters, etc.
• Process Improvement for Comms: Audit existing notification templates and tools to reduce the "time‑to‑notify" during critical events.
• OSR’s: Prepare OSR’s for D&IT customers.

Qualifications

• Academic Background: Currently pursuing a Master’s degree in Corporate Communications, Information Systems, or Business Management, with a keen interest in how technology intersects with organizational transparency.
• Level of Experience: You have gained your first experience or completed a relevant internship in a corporate environment where you were responsible for managing information flow or technical writing.
• Mandatory Technical Expertise: High level of proficiency in Digital Communication Tools and highly skilled in Technical Writing/Copyediting.
• Optional Technical Skills: Knowledge of ServiceNow or basic experience with Incident Management frameworks (ITIL) is a plus.
• Mandatory Interpersonal Skills: Proven ability to work under pressure and remain calm during fast‑moving technical crises; exceptionally clear communicator able to simplify complex technical jargon for any audience.
• Language: Fully fluent in English.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.