AI Strategy Apprentice - Services

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Overview

We are seeking an AI Strategy Apprentice to support the Services organization in exploring and implementing AI-driven initiatives that enhance operational efficiency, customer experience, and business performance.

Responsibilities

• Support the execution of AI initiatives across the Services organization.
• Research AI technologies, market trends, and best practices relevant to Services.
• Assist in identifying opportunities for AI adoption, automation, and productivity improvements.
• Analyze data, prepare reports, and develop presentations for leadership.
• Support AI pilots, workshops, and change management activities.
• Collaborate with cross-functional teams to drive AI awareness and adoption.

Qualifications

• Currently pursuing a degree in Artificial Intelligence, Data Science, Computer Science, Engineering, or a related field.
• Strong interest in AI, Generative AI, and digital transformation.
• Analytical mindset with strong problem-solving and communication skills.
• Proficiency in Microsoft Office; familiarity with AI tools such as Microsoft Copilot or ChatGPT is a plus.
• Fluent in English.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.