AI-Powered CRM & Lifecycle Manager

Joko, a Paris-based AI shopping app, seeks a CRM & Lifecycle Manager to design and run lifecycle programs across in-app, push and email from onboarding to reactivation. You will join the Growth team, partnering with Product, Data and Brand to drive activation and engagement at scale.

With 5+ years in B2C CRM, you’ll be hands-on with Braze/Iterable/Customer.io, use data to shape segmentation and experiments, and apply AI to sharpen personalization and speed up testing cycles.