AI-Driven Technical Support Specialist

Modjo in Paris is seeking a Technical Support Specialist to deliver high-quality support and resolve complex technical issues. You will serve as a critical link between users and the product, managing support requests, investigating issues, and collaborating closely with engineering.

This role is key in ensuring customer satisfaction and product adoption, requiring a technical mindset and fluency in both French and English. Candidates should have experience in customer support and a proactive attitude towards problem-solving and process improvement.