AI-Driven Technical Support Engineer — Hybrid (Paris)

Shippeo, a leading European SaaS company in Paris, seeks a Technical Support Engineer to bridge customers, product engineering, and customer success. The role emphasizes AI-driven problem-solving and cross-functional collaboration, with a hybrid schedule requiring two days in the office.

Applicants should be English-proficient and 3–4 years in a technical support/SaaS environment. CDI/permanent contract, based in Paris, with a global support scope.