AI-Driven Service Desk Engineer

Dormont Manufacturing Co seeks a Level 1 Service Desk Engineer in Nouvelle-Calédonie. This role is integral to our AI-driven service desk, where you'll handle inbound tickets and work with both human and AI agents to optimize ticket resolution.

You will help automate repetitive tasks, ensure documentation is up-to-date, and collaborate closely with senior engineers. The position offers a dynamic work environment and a competitive salary of $55K – $65K, along with bonus opportunities.