AI Agent Orchestration Specialist

Faced with the obsolescence of skills, the Edflex teams have been committed since 2016 to supporting companies in their transformation by developing the skills of their employees.

We put all our energy into delivering exceptional content curation, centralising the best training resources from the web and our publisher partners on a single platform.

Our strength? Offering our clients and their learners content that is constantly updated, varied in formats and languages, and covering more than 230 topics to foster continuous learning.

To support our growth, we are looking for curious profiles, passionate about challenges and determined to revolutionise the world of corporate training.

As part of a newly created role , we are looking for someone passionate about AI, automation and business transformation , to contribute with us to the development of Edflex.

Start date: ASAP!

As AI Agent Orchestration Specialist , your main objective will be to orchestrate Edflex’s AI agents — translating the needs of our business teams (CSM, Learning, Tech & Product, Sales, Support) into automated, multi‑agent workflows — and drive measurable impact across the organisation.

Responsibilities

• Prioritise and deploy AI use cases — from our AI tracker (ARR/productivity impact), you will design, prototype and ship AI agents: internal automations, client‑facing agents, and AI‑assisted workflows.

• Integrate agents across the Edflex ecosystem — connect agents with HubSpot, Planhat, Slack, our SaaS platform and internal APIs to create seamless, end‑to‑end automation.

• Architect multi‑agent workflows — build pipelines combining e.g. a curation agent, a recommendation agent, and an analytics agent; set up guardrails, monitoring and audit logging.

• Define human‑in‑the‑loop patterns for critical decisions and ensure the consistency and quality of agent outputs in production.

• Work hand‑in‑hand with every team to turn business expertise into agent instructions; train and upskill colleagues on AI‑augmented ways of working.

• Measure and communicate business impact — time saved, leads generated, client satisfaction improvements, churn reduction.

• Define quality, security and compliance standards for agents (GDPR, client data) and own the performance monitoring framework (accuracy, latency, API costs).

• Lead active tech watch and propose/arbitrate the agent roadmap in collaboration with the COO and CTO.

For this role, you will work in close collaboration with the COO, CTO, and all business teams (CSM, Learning, Sales, Tech & Product, Support) .

Key Skills

• Solid experience with AI orchestration frameworks: LangChain, LangGraph, CrewAI, AutoGen
• Hands‑on knowledge of LLMs (GPT, Claude, Mistral) and advanced prompt engineering
• Proficiency with REST APIs, webhooks, and automation tools: n8n, Make, Zapier
• Programming skills in Python and/or TypeScript; familiarity with CI/CD and AWS
• Experience with B2B SaaS environments (edtech or HR tech a strong plus)
• Autonomous and driven, you have an exceptional ability to translate business needs into technical solutions.
• You have experience working cross‑functionally with non‑technical teams and are known for your process engineering skills, change management mindset, and clear, synthetic communication.
• You thrive on proactivity and ownership.
• You have 3 to 5 years of professional experience, including 1 to 2 years on LLM or AI automation projects, in a B2B SaaS environment.

If you want to acquire new skills, be part of an entrepreneurial project and gain experience in a company with social impact, we look forward to your application.