After‑Sales Client Experience Assistant
PARIS, 75
il y a 5 jours
- Follow and monitor all C&R requests and processes for the dedicated perimeter.
- Collect, conduct product inspections and provide the relevant recommendation to the customers based on the Company Guidelines.
- Elaboration and follow up of quotations for customers’ validation while respecting the C&R policy of Maison Christian Louboutin (when necessary).
- Ensure consistency and efficiency with the Customer Repair Services offered within the Business.
- Ensure lead times and consistent feedback are provided to customers, internal and external stakeholders (including stores).
- Escalate any issues with recommended solutions to line manager and follow up with customer as
Entreprise
Christian Louboutin
Plateforme de publication
WHATJOBS
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