Advisory Solution Consultant

Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Employee Experience, Customer Workflow, ITX Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands‑on technical consultant who can go wide and deep on solution delivery and positioning during sales cycles.

Role Summary

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product‑specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Responsibilities

• Support product sales as a technical and domain expert of a client‑facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and internal colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

• 7+ years of pre‑sales solution consulting or sales engineering experience in a product‑specific area
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel as necessary
• Fluency in French and English

EEO Statement

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Vaccination Requirement

All new employees hired in the United States are required to be fully vaccinated against COVID‑19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation by your start date.