Administrator - Talking Therapies

Main area Administrative Grade Band 3 Contract Permanent | Hours Full time - 37.5 hours per week (9am-5pm) | Job ref

Site: Beacon Place, Victoria Offices & Conference Centre, Town RocheSalary: £25,760 - £27,476 Per AnnumClosing: 29/06/ :59

Job Overview

Looking for a new challenge? Then join us as an Administrator.

Cornwall and the Isles of Scilly recognise the importance of Improving Access to Psychological Therapy for our community, and Cornwall Partnership NHS Foundation Trust is investing substantially in our Talking Therapies service to improve care.

This is a really exciting time to join the team as we grow and develop to deliver a high-quality psychological therapy service which is forward-thinking and innovative.

We are looking for an energetic and passionate individual to contribute to the delivery of a trailblazing Talking Therapies service within our referrals/administration team.

Eligibility

Applicants must already be employed by one of the following NHS organisations in Cornwall or the Isles of Scilly:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you are not currently employed by these organisations, your application will not be considered.

Main Duties

The team is a dedicated administrative support team to enable the efficient and effective function of the Talking Therapies service.

This role will provide general day-to-day administrative support for various key functions in the service. Previous experience working in a busy office, the ability to multitask, work well under pressure, and work unsupervised using initiative are essential criteria.

Person Specification

Education / Qualifications and Relevant Experience

• Level 3 qualification in administration or equivalent level of experience
• Good basic education, demonstrating high levels of literacy and numeracy
• Administration experience within a busy office environment
• Experience in setting up and maintaining admin databases and filing systems
• Previous NHS experience

Skills and Aptitude

• Excellent organisational skills and an ability to multitask
• Excellent written and verbal communication skills
• Analytical approach to problem solving
• Strong interpersonal skills including influencing and persuasion skills
• Good keyboard skills with high levels of accuracy for data entry

Knowledge and Abilities

• Ability to interpret and summarise information, producing reports
• Demonstrable ability to use a range of software packages and the internet
• Ability to communicate at all levels within the organisation

Benefits

• Suite of health and wellbeing initiatives to support physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• Reimbursement of all application costs for staff eligible to apply for EU settlement status

Development Opportunities

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• Full clinical induction programme for operational skills
• Access to a care certificate programme for band 1-4 clinical staff
• Bespoke preceptorship programme to support newly qualified staff

Other Information

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

Occupational Health will access your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to a satisfactory three-year reference period, so please ensure you include correct contact details for your nominated referees, including email addresses.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles throughout the organisation.

The postholder will have access to vulnerable people in the course of their normal duties and is therefore subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. A submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.