Administrative Specialist I - Rehabilitation Casework Technician

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Administrative Specialist I (S)

Position Number

Grade

NC08

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This Rehabilitation Casework Technician position is located in the Albemarle VR/IL Unit Office in Stanly County. The primary purpose of this position is to provide administrative and casework support to the assigned Rehabilitation Counselors delivering services to individuals receiving Independent Living Services through the Albemarle VR/IL Unit. This position will work in collaboration with the Vocational Rehabilitation and Independent Living Counselors to assist eligible individuals with significant disabilities to live independently with their families, in their homes, and communities and achieve their identified goals.

Job Responsibilities

• Interviewing consumers and gathering diagnostic reports to assist counselors with determining eligibility and required services
• Assisting with developing written plans of services in conjunction with the consumer, parent and/or guardian
• Conducting in-person home visits with consumers for the purpose of assessment and service provision
• Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system
• Preparing documents, filing, scheduling, inputting casework data, including invoices, billing documents, and correspondence to support consumer services
• Working with community employers/partners to assist in helping consumers live independently in their communities and/or obtain assistance with appropriate jobs leading to successful employment outcomes

Knowledge, Skills, and Abilities (KSAs)

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

Preferred Qualifications

• Knowledge of and/or experience working with people with disabilities
• Demonstrated experience performing routine administrative and office support functions
• Experience providing effective front-line service to the public, including responding to inquiries, resolving concerns, and maintaining professionalism in a fast paced setting
• Ability to be flexible, detail-oriented and organized with multiple priority assignments

Salary Grade Range

$39,244.00 - $68,679.00

Recruitment Range

$39,244.00 - $49,000.00

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Minimum Education and Experience

• High school diploma or General Educational Development (GED) diploma and two years of related administrative experience
• OR Equivalent combination of education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.