Administrative Assistant

Sales Administration

Location: France

Employment Type: full-time

Job Description Summary

• Support the full sales administration cycle, ensuring accurate customer data, compliant orders, and smooth internal coordination.
• Validate quotes, process customer‑approved orders, and maintain high‑quality service for internal teams and customers.
• Collaborate with sales, finance, and support teams to ensure efficient commercial operations.
• Contribute to process improvements and support onboarding within the Sales Administration function.

Key Responsibilities

• Verify and update customer information, including tax data, addresses, and contacts.
• Provide support for all inquiries related to customer accounts.
• Validate customer‑approved quotes and ensure accuracy and compliance.
• Monitor CPQ quotes to confirm alignment with customer orders.
• Assist sales representatives when quotes or orders do not meet established rules.
• Resolve daily issues related to quotes, orders, and customer account data.
• Communicate and coordinate with cross‑functional teams for efficient order processing.
• Support implementation and improvement of sales administration processes.
• Participate in onboarding and training new employees when required.

Essential Requirements

• Two‑year post‑secondary diploma or equivalent education.
• Strong administrative and organisational skills with attention to detail.
• Ability to manage priorities, deadlines, and multiple tasks.
• Clear and professional communication skills (written and verbal).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Fluent in English; Danish is a plus.

Desired Skills

• Experience with CPQ systems and Salesforce.
• Ability to apply commercial rules and procedures effectively.
• Strong problem‑solving and critical‑thinking abilities.
• Team‑oriented mindset with strong interpersonal skills.
• Ability to work independently with reliability and confidentiality.
• Capacity to adapt to new processes and evolving systems.
• Teaching and knowledge‑sharing ability.

Equal Opportunity Statement

ETAP est un employeur garantissant l'égalité des chances. Nous nous engageons à être un employeur exemplaire doté d’une culture inclusive, en développant un environnement de travail où tous nos employés sont traités avec dignité et respect. Nous valorisons la diversité et l’expertise que des personnes d’horizons différents apportent à notre entreprise.