Administrative Assistant

Job Title: Sales Administration

Location: France

Employment Type: full-time

Job Description Summary

• Support the full sales administration cycle, ensuring accurate customer data, compliant orders, and smooth internal coordination.
• Validate quotes, process customer‑approved orders, and maintain high‑quality service for internal teams and customers.
• Collaborate with sales, finance, and support teams to ensure efficient commercial operations.
• Contribute to process improvements and support onboarding within the Sales Administration function.

Key responsibilities

• Verify and update customer information, including tax data, addresses, and contacts.
• Provide support for all inquiries related to customer accounts.
• Validate customer‑approved quotes and ensure accuracy and compliance.
• Monitor CPQ quotes to confirm alignment with customer orders.
• Assist sales representatives when quotes or orders do not meet established rules.
• Resolve daily issues related to quotes, orders, and customer account data.
• Communicate and coordinate with cross‑functional teams for efficient order processing.
• Support implementation and improvement of sales administration processes.
• Participate in onboarding and training new employees when required.

Essential requirements

• Two‑year post‑secondary diploma or equivalent education.
• Strong administrative and organisational skills with attention to detail.
• Ability to manage priorities, deadlines, and multiple tasks.
• Clear and professional communication skills (written and verbal).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Fluent in English; Danish is a plus.

Desired skills

• Experience with CPQ systems and Salesforce.
• Ability to apply commercial rules and procedures effectively.
• Strong problem‑solving and critical‑thinking abilities.
• Team‑oriented mindset with strong interpersonal skills.
• Ability to work independently with reliability and confidentiality.
• Capacity to adapt to new processes and evolving systems.
• Teaching and knowledge‑sharing ability.

Background check requirement: All selected candidates must complete a comprehensive background check in accordance with local laws, including verification of qualifications, professional records, work authorization, criminal history, identity, and credit, as applicable.

Equal Opportunity Statement: ETAP is an equal opportunity employer, committed to an inclusive culture and treating all employees with dignity and respect.