Accounts Receivable Specialist

Accounts Receivable Specialist Job Description

Job Title: Accounts Receivable Specialist

Location: Grand Rapids, MI

Full-time

Job Summary

We are seeking a detail-oriented Accounts Receivable Specialist to join our finance team. This role is responsible for managing incoming payments, maintaining accurate financial records, monitoring customer accounts, and supporting timely collections efforts. The ideal candidate has strong organizational skills, excellent communication abilities, and experience working with accounting systems and billing processes.

Key Responsibilities

• Prepare, review, and process customer invoices accurately and on time
• Monitor accounts to identify outstanding balances and overdue payments
• Apply incoming payments and reconcile customer accounts
• Communicate with clients regarding billing questions, payment status, and account discrepancies
• Follow up on past-due accounts and support collections activities in a professional manner
• Investigate and resolve invoice and payment issues
• Maintain accurate accounts receivable records and documentation
• Reconcile accounts receivable ledger to ensure all payments are properly posted
• Assist with month-end closing activities and reporting
• Collaborate with internal teams such as sales, customer service, and accounting to resolve account issues
• Support audits by providing requested documentation and account details
• Help improve billing and collection procedures for greater efficiency

Qualifications

• Associate’s or bachelor’s degree in accounting, finance, or related field preferred
• 0-3 years of accounts receivable, billing, or general accounting experience preferred
• Knowledge of accounting principles and receivables processes
• Experience with ERP systems or accounting software
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to prioritize tasks and meet deadlines
• Strong problem-solving and customer service skills