Accounting & Digital Services Associate

• Support new clients in getting started with the firm’s digital tools
• Guide clients in implementing their e-invoicing processes
• Create educational materials, including practical reference sheets, tutorials, and step-by-step guides
• Lead short training sessions for internal and/or external audiences
• Serve as the liaison between clients and internal teams from the beginning of the client relationship
• Identify issues and recommend improvements
• Contribute to optimizing the client onboarding process
• Identify clients’ additional needs and communicate them to the designated chartered accountant
• Manage an appropriate client portfolio in parallel
• Collaborate with project managers
• Make regular visits to client sites

Requirements

• Dependable, committed, and respectful of commitments
• Strong customer focus and commercial mindset
• Proactive, independent, and solutions-oriented
• Willingness to challenge one’s own assumptions and ideas
• Well organized, with the ability to see assignments through to completion
• Ability to find solutions when faced with problems
• Strong understanding of how an accounting firm operates
• Solid accounting and tax fundamentals
• Highly proficient with digital tools, with the ability to independently develop new skills
• Knowledge of, or an active interest in, e-invoicing reform
• Ability to create clear educational materials and deliver training sessions
• Ability to manage multiple assignments simultaneously
• Regular travel to client sites required

Core Competencies

Demonstrates strong client management capabilities, with a focus on optimizing onboarding processes and delivering effective training. Proficient in creating educational materials and possesses a solid understanding of accounting and tax fundamentals.

Highest-signal resume keywords

• Client Onboarding Optimization
• E-Invoicing Process Implementation
• Educational Material Creation
• Strong Customer Focus
• Accounting Fundamentals

Hard Skills

• E-Invoicing Knowledge
• Accounting Fundamentals
• Tax Fundamentals
• Digital Tools Proficiency
• Training Session Delivery

Soft Skills

• Dependable
• Proactive
• Well Organized
• Solutions-Oriented
• Strong Communication

Industry Keywords

• Client Relationship Management
• Commercial Mindset
• Project Collaboration
• Client Portfolio Management
• Internal Liaison