Account Manager – Swedish-Speaking Markets (Hamburg or Paris)

NB: this position is based in Hamburg or Paris. Working alongside our experienced Enterprise team, your role will be to support our key account clients in booking their events, from the initial briefing to the signing of the contract, as well as in the deployment of our solution. You will play a key role of converting a lead into a satisfied and loyal customer.

To achieve this, you will need to understand the specific needs of customers, establish transparent and trusting relationships, facilitate their progress through the sales cycle and support them until the deals are closed. Rigorous and personalized follow‑up is essential in managing requests.

You will also contribute to the development of your dedicated portfolio by carrying out sales and communication activities to promote our offer to bookers and build their loyalty.

Responsibilities

• Support customers to meet their needs for seminars, team trips and corporate events.
• Qualify and process leads, from briefings to closing, via our platform.
• Carry out targeted commercial actions to develop our offering within the account assigned to you.
• Work towards achieving individual and collective objectives.
• Propose improvements to internal processes and tools.
• Be proactive in proposing actions to roll out our offering.
• Participate in strategic discussions about Naboo.

Qualifications

• Native Swedish speaker with thorough knowledge of the Swedish corporate market (business culture, key players, events landscape).
• Experience working with Swedish clients in the hospitality, events or MICE sector.
• Previous experience as an Account Manager, ideally in hospitality or events.
• Strong service mindset, reactive and well‑organised.
• Fluent in Swedish and English.

Location and Language Requirements

• Based in Hamburg: fluent German is required.
• Based in Paris: fluent English is sufficient – additional languages are a plus.

Benefits

• Beautiful offices in the heart of Hamburg or Paris.
• Top‑of‑the‑range work equipment (MacBook).
• Seminars, team buildings, and company events.
• Supportive environment that listens to everyone’s needs and ambitions.