Account Manager (Paris)

Fresha is the AI‑powered operating system for the global beauty, wellness and self‑care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Commercial Growth

• Engagement – Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform.
• Sales Cycle – Proactively introduce, educate and convert Partners to Fresha’s payments solution.
• Market Trends – Optimise listing content and availability competitiveness on the marketplace to maximise conversions.

Relationship Building

• Partnering – Serve as a dedicated advisor for your pool of Partners, assisting them on their journey to product adoption.
• Advisor – Advise Partners on suitable product selection based on their needs and specifications.
• Business Partnering – Ensure a strong Partner Experience by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits.
• Relationships – Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey.
• Collaboration – Collaborate with our Product teams to provide product feedback to help enhance future releases.
• Persuasion – Use consultative sales techniques to understand customer needs and requirements, and to upsell and cross‑sell the Fresha Platform.

What We Are Looking For

• Experience – 3+ years experience in delivering commercial outcomes from a previous Account Management role.
• Adaptability – Demonstrated commercial motivation with an ability to adapt and achieve targets.
• Analytics – Proven experience using and analysing data and reporting effectively to improve commercial outcomes.
• Curiosity – Naturally proactive and inquisitive, with a desire to consistently learn and improve.
• Teleprospecting – Previous experience in an outbound call environment or a related sales position preferred.
• Communication – Excellent written, verbal and presentation skills.
• Innovative – Creative thinking and problem‑solving mindset.
• Relationship Building – True hunter and relationship builder.
• Team Player – Willing to roll up sleeves and assist the team when required.
• Initiative – Self‑starter with a proactive approach.
• Bi‑lingual – Fluency in English and French.

Added Bonus

• Beauty & Wellness – Experience within the beauty and wellness industry.

At Fresha, we value passion and potential as much as specific skills. If you’re enthusiastic and eager to learn, we encourage you to apply, even if you don’t meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Inclusive Workforce

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.