Account Manager - M/F/NB London

We’re a human‑sized agency spread across France and the UK, with offices in: Paris, London, Nantes and Lyon. Our expert team of committed, passionate, talented people live and breathe gaming, pop culture and entertainment… which is great because it’s the world we work in everyday.

• Paid holiday up to 30 days per year, based on length of service
• Lunch and public transport allowances
• Healthcare for you, chosen dependents and children
• Company savings plan
• Hybrid work, 3 days at the office, 2 days remote
• Generous parental leave policy and support
• Menstrual leave policy

Internal initiatives

Gaming is a wonderful thing but when it comes to the environment and social issues, it’s far from perfect. We set up two internal programmes to improve the lives of our employees, our client relationships and the wider gaming world. Both initiatives are autonomous and benefit from dedicated time and budgets, because we don’t see them as extracurricular, we see them as central.

Sustainability Programme

We believe that our own planet should be treated as carefully as the worlds we dive into.

• Calculate emissions for every campaign and offer lower carbon proposals to our clients
• Climate Fresque training for all employees
• Introduced eco‑friendly solutions for transport and food

Diversity, Equity & Inclusion Programme

We want gamers to be as diverse and welcoming as the worlds we dive into.

• Full restructure of recruitment process to ensure inclusivity
• Sexism Fresque training for all employees
• Charity and NGO partnerships with Women In Games France and Viens Voir Mon Taf
• More than just a place to work, Biborg is a place where your happiness matters and your talents are valued.

GBP35-40K + incentive plan paid monthly (up to 20K)

London

Senior Account Manager

Location: London

Experience: 5+ years in Creative

ABOUT BIBORG

Biborg is an independent full‑service agency dedicated to the gaming industry. Since 2009, Biborg has delivered over 1,000 successful campaigns for top‑tier brands.

Driven by a passion for gaming, Biborg creates campaigns combining innovative strategies, standout creative ideas, and performance. With offices in the UK (London), France (Paris, Nantes, and Lyon), and a network of international partners, Biborg works on a global scale, combining a boutique agency’s agility with an international footprint.

Biborg’s 30 passionate gamers believe in the need for a better gaming environment and are committed to advancing diversity, ending toxicity, and reducing their environmental footprint in every campaign they create.

Biborg welcomes applications from all people, regardless of gender, religion, sexual orientation, ethnicity, physical appearance, disability, name, city of residence, dress codes or any other characteristic traditionally subject to discrimination. We are committed to treating all applicants fairly and avoiding discrimination.

JOB DESCRIPTION

As a Senior Account Manager at Biborg, you will play a crucial role in bridging the gap between the in‑house creative teams and our clients. Your key missions revolve around strategic client management, business growth, and ensuring the successful delivery of exceptional creative work.

Strategic Client Leadership & Relationship Management

• Building and maintaining strong client relationships: cultivate trust and rapport with senior‑level clients within gaming publishers and studios.
• Understanding client business objectives: deep understanding of the client’s marketing goals, target audience, and competitive landscape.
• Providing strategic consultancy: offer expert advice and recommendations on marketing strategies, creative concepts, and campaign execution.
• Acting as the client's advocate internally: give context and ensure our creative teams understand and meet the client's needs and expectations.
• Proactively identifying business opportunities: anticipate client needs and identify opportunities for upselling or cross‑selling agency services.
• Managing client expectations: keep clients informed and manage their expectations throughout the project lifecycle.

Campaign Management & Execution

• Overseeing project delivery: ensure projects are delivered on time, within budget, and to the highest quality standards.
• Leading cross‑functional teams: coordinate and motivate internal teams (creative, strategy, production) to deliver exceptional work for RFPs and productions.
• Managing project scope and budgets: build quotes and sell projects quickly while keeping them within scope and budget, proactively addressing any potential issues.
• Developing and implementing campaign strategies: collaborate with strategy teams to develop effective marketing and communication strategies adapted to each brief.
• Analyzing campaign performance: track and analyze campaign performance metrics, providing insights and recommendations for optimization.
• Risk management: identify and mitigate potential risks to project success.

Business Development & Growth

• Identifying and pursuing new business opportunities: proactively seek new projects within existing clients and/or new clients within the gaming industry.
• Developing and presenting proposals: create compelling proposals and presentations to win new business with attention to detail and a sense of ‘what looks good’.
• Presenting and convincing clients: excellent oral pitching skills.
• Contributing to agency growth: identify and implement strategies to increase agency revenue and profitability.
• Keeping abreast of industry trends: stay up‑to‑date on the latest gaming trends, technologies, and marketing strategies.

Culture

Contribute to agency culture by promoting a culture of creativity, innovation, and excellence.

Key Skills

• Proven track record in account management at creative agencies.
• Passion for video games and/or experience in the gaming industry.
• Excellent written and oral presentation skills.
• Bilingual or very good level of English.
• Quick adaptation to new tools and software.
• Efficiency and solution‑oriented mindset to meet deadlines.
• Collaboration experience with other creative profiles such as Planners, Production Managers, Media Managers, Art/Motion Directors, and Social Media Creatives.
• Excellent presentation and communication skills for clients, partners, and internal teams.
• Proactive, solution‑ and results‑oriented.
• Organized, great attention to detail and commitment to perfect presentation slides.

ADDITIONAL INFORMATION

Contract: Permanent

Salary: GBP35-40K + incentive plan paid monthly (up to 20K)

Start date: ASAP

Location: London (or Paris)

Advantages:

• Two days of teleworking per week (once the probationary period is over)
• Food allowance
• Transport allowance, 50% covered by Biborg
• Health insurance, 50% covered by Biborg
• Profit‑sharing scheme
• 25 days holiday + additional days of paid holiday after 1 year’s service
• Parenthood policy
• Menstrual leave policy

Send your CV and cover letter to

Mail Subject: SENIOR ACCOUNT MANAGER - Application

We are always open to meeting new people.

If the position you are searching for is not listed, or you are a freelancer interested in collaborating with us, feel free to get in touch at .