Account Manager - France & Morocco

Account Manager - France & Morocco at GetYourGuide. About the role We are on the lookout for an enthusiastic Account Manager to join our dynamic Sales Team located in Paris. In this role, you will be responsible for nurturing and expanding our key partnerships in France and Morocco, contributing to our strategic growth in these regions. Your expertise will play a crucial role in enhancing our relationships with partners and driving business success.

Key facts

• Location: Paris
• Engagement: Temporary, 6-month contract
• Team: Sales Team

What you'll do

• Develop and maintain enduring relationships with high-value, complex accounts to ensure mutual growth and success.
• Oversee growth initiatives, managing projects from the initial idea stage through to execution and ongoing performance evaluation.
• Independently troubleshoot technical issues to facilitate partner success and satisfaction.
• Negotiate terms to increase commission rates, secure new activity listings, and enhance inventory availability for partners.
• Address and resolve supplier challenges, including issues related to connectivity and managing cancellation rates effectively.
• Conduct thorough analyses of account performance metrics to derive actionable insights and strategies for improvement.
• Represent the company at regional industry events and conferences, while also visiting local partners to strengthen relationships.
• Collaborate closely with internal teams to align on strategic initiatives and ensure seamless execution of partnership goals.
• Prepare and present reports on account performance and growth opportunities to stakeholders.
• Stay updated on industry trends and competitor activities to inform strategic decision-making.
• Foster a collaborative environment within the Sales Team to share best practices and drive collective success.

Requirements

• A minimum of 3 to 4 years of experience in Sales or Account Management, demonstrating a proven track record of achieving ambitious targets.
• Proficiency in both English and French, with strong verbal and written communication skills.
• Exceptional ability to influence and engage internal stakeholders across various departments.
• A strategic thinker who can effectively prioritize tasks and manage time efficiently.
• Strong skills in data analysis and reporting, with the ability to interpret data to inform decisions.
• A solid understanding of the SRS (Supplier Relationship System) and Channel Manager landscape is essential.

Nice to have

• Previous experience in the travel technology sector or with Online Travel Agencies (OTAs) would be advantageous.
• Familiarity with digital marketing strategies and tools related to the travel industry.
• Knowledge of additional languages is a plus, enhancing communication with diverse partners.

Skills & tools

• Sales and Account Management expertise
• Proficient in Data Analysis and Reporting
• Familiarity with SRS and Channel Manager systems
• Strong Stakeholder Management capabilities
• Strategic Planning and Execution skills

Practical notes

• We offer a hybrid work model, requiring in-office collaboration on Mondays, Tuesdays, and Thursdays, with the option to work remotely on Wednesdays and Fridays.
• Our "Work from Anywhere" policy allows employees to work from any location for up to 30 days each year.
• Benefits include an annual budget for personal development, access to mentorship programs, monthly stipends for transportation and fitness, language reimbursement, and various health and wellness perks.
• Employees enjoy discounts on GetYourGuide activities for themselves, as well as for friends and family.

Join us at GetYourGuide and be part of a team that is passionate about travel and dedicated to creating unforgettable experiences for our partners and customers alike. Your contributions will be vital in shaping the future of our business in France and Morocco.