Account Manager, DACH

Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager, DACH based in France.

• As an Account Manager, DACH, you will take strategic ownership of a portfolio of enterprise ecommerce customers across their full lifecycle.
• You will build trusted relationships with senior stakeholders, understand their business priorities, and connect those priorities to solutions that create measurable value.
• The role combines account strategy, customer advocacy, commercial growth, renewals, and expansion opportunities.
• You will manage complex enterprise conversations, from identifying risks and business needs to presenting value and negotiating renewals and upsells.
• Working closely with Customer Success, Sales, Product, Engineering, and other specialist teams, you will ensure customers receive a coordinated and high-quality experience.
• You will also bring customer insights back into the organization, helping shape product priorities, use cases, and advocacy opportunities.
• This is an ownership-driven role in a fast-growing, highly technical environment focused on innovation, measurable outcomes, and long-term customer relationships.