Account Executive - France (Retail industry)

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission

Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member‑centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France, Spain, Belgium, and Canada, serving over a million members.

How we work: our Leadership Principles

• Mission is the Boss — We think long‑term and are methodical optimists who take risks, seeking our mission's success above all else.
• Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.
• Radical Transparency — All information is accessible and written‑first, so everyone can make the best decisions asynchronously.
• Always Growing — Direct, positive, and caring feedback, combined with self‑growth ownership.

⭐️ The Account Executive (Retail) job

We’re expanding our Retail segment Sales Team in France and are looking for a “full‑stack” Account Executive to engage with prospects and turn them into happy Alan customers. This team focuses on the Retail segment , interacting with everyone from HR executives to CEOs.

Who are our customers?

We specialize in companies that sell and distribute food and goods with direct access to customers (BtC). We have a strong focus on food distribution networks and fashion sellers that represent 75% of our market.

Why is this vertical interesting?

• Market potential : A vast market with significant transformation and structural challenges like digitization, hiring and brand awareness challenge, physical tasks.
• Team readiness : We’ve honed our strategy over the years, and it’s paying off with high retention, stronger word of mouth and active field marketing.
• Passionate team : Our 10‑person team is passionate about sectors like food distribution, fashion, e‑commerce, luxury or bricolage and the daily learnings from the field enhance this.
• Growth opportunity : Our economics are getting better and better, and the addressable market is enormous, offering infinite opportunities for growth.
• Day 1 : We’ve grown from 0 to 30M€ ARR in just 4 years, and we’re ready to scale even further, we’re only at day 1!

What will you do with us?

You’ll own the entire sales cycle, from prospecting to closing. In our Retail Sales team, the average sales cycle is 6 months, dealing with companies ranging from 20 to 600 employees, with an average ARR of 150K€ . At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless. We expect you to understand and apply the Alan Smart & Soft selling method . This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high‑touch strategy that suits best each prospect (Soft). You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base.

Meet Victoire Bartholoni who started at Alan as a BDR, and who's grown as an Account Executive within the Medium Crew.

⭐ Is it you we’re looking for?

You’ll be a great fit for the Retail Team at Alan if you:

• Have at least 4 years of experience managing the whole Sales cycle, from prospecting to closing. Prospection is a key part of the role!
• Are interested in interacting with prospects from the Retail segment (they’re more traditional sectors)
• Have full working proficiency in French (C2 and above) and an advanced level in English .
• Are highly organized with exceptional follow‑up skills .
• Have empathy and are passionate about understanding and solving prospects' problems.
• Can influence through persuasion, negotiation, and consensus‑building.
• Have a deep understanding of value drivers in recurring revenue business models.
• Have a great attitude and ability to collaborate in a small team.
• Are eager to learn fast and make an impact from day 1.
• Are based in (or willing to relocate to) Lyon, Paris, Bordeaux, Nantes or Strasbourg .

For this opportunity, we are aiming to hire within the C0‑C1 level range. If you’re still wondering whether this could be the best move for you, take a look at this article from Lucie Leflour, our Sales Lead in France. Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.