Account Executive Commercial

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Job Title: Account Executive Commercial

Department & Team: Sales, France

Reports to: Sales, Manager

Location: Issy Les Moulineaux

About The Role

As a Account Executive (AE) focused on new business acquisition , you will play a pivotal role in expanding our customer base across strategic accounts. You will be responsible for developing and executing go-to-market strategies to engage C-level decision-makers, identify new opportunities, and drive revenue growth within banks, insurers, and other financial institutions.

This is a quota-carrying, hunter role requiring a strong understanding of enterprise sales, complex deal cycles, and the ability to position our solutions’ business value within the FSI context.

Key Responsibilities

• Prospect, identify, and close new business opportunities.
• Build and maintain a robust pipeline of new logo opportunities through proactive engagement and networking.
• Develop and execute account-based sales strategies targeting high-potential enterprise customers.
• Lead complex sales cycles from qualification to close, often involving multiple stakeholders across IT, Operations, and Line of Business.
• Collaborate cross-functionally with Solutions Consulting, Marketing, Customer Success, and Product to tailor solutions and ensure customer success.
• Deliver compelling value propositions and ROI-based business cases to executive stakeholders.
• Accurately forecast revenue and manage pipeline using (CRM tool, e.g., Salesforce).
• Stay abreast of market trends, regulatory changes, and technology developments within the FSI ecosystem.

Required Qualifications

• 3+ years of experience in enterprise software or SaaS sales, with a focus on new logo acquisition.
• Proven track record of quota attainment and consistent overachievement.
• Experience selling into FSI, Industry, Manufacturing industry
• Expertise in managing complex, multi-stakeholder sales cycles with enterprise clients.
• Strong executive presence and ability to communicate with C-level leaders (CIO, COO, CXO).
• Excellent negotiation, presentation, and relationship-building skills.
• High energy, entrepreneurial spirit, and a growth mindset.
• Fluency in both French and English languages.

Preferred Qualifications

• Experience selling cloud-based, CX, AI, or contact center solutions.
• Familiarity with consultative and value-based selling methodologies (MEDDIC, Challenger, SPIN, etc.).
• Strong network and established relationships.
• Bachelor’s degree in Business, Finance, or a related field (MBA a plus).

What We Offer

• Competitive compensation package
• Comprehensive benefits
• Continuous learning and professional growth opportunities.
• A collaborative, performance-driven culture that values innovation and excellence.

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.